Return Policy
At Feelfruitybottle, we want to ensure that you are completely satisfied with your purchase. If you are not satisfied, we gladly accept returns under the following conditions:
1. Return Eligibility
- Location: We accept returns for orders delivered within Jordan only.
- Product Condition: We accept returns for both defective and non-defective products. Products must be either new or slightly used to be eligible for a return.
- Exchanges: Please note that we do not accept exchanges. If you are unhappy with your product, you may return it for a refund and place a new order for the desired item.
2. Return Window
- Timeframe: Returns must be initiated within 3 days of receiving your order. After this period, we will not be able to accept returns.
3. Return Method
- Drop-Off Location: To return a product, please contact us at sales@feelfruitybottle.com. We will arrange a drop-off location near your area where you can return the item.
- Cost: All returns are free of charge. You will not be responsible for any return shipping fees.
4. Refund Process
- Refund Timeline: Once we receive and inspect the returned product, we will process your refund. It may take up to 10 business days for the refund to be reflected in your original payment method.
- Refund Amount: You will receive a full refund for the returned item, provided it meets our return eligibility criteria.
5. Contact Information
- For any questions, concerns, or to initiate a return, please contact us at sales@feelfruitybottle.com. Our customer support team will guide you through the process and ensure your return is handled smoothly.
Thank you for shopping with Feelfruitybottle. We are committed to providing you with a hassle-free return experience.